Effective Date: March 28, 2025
Welcome to Cherry Creek Windows! By accessing or using our website (the "Site") and purchasing products from us, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use the Site or purchase any products.
Cherry Creek Windows reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the new terms will take effect immediately upon posting. Please review this page periodically for updates.
1. About Us
Cherry Creek Windows is a company specializing in the sale of high-quality doors, windows, and skylights. We provide an online store through our website built on the BigCommerce platform, offering a wide range of products to meet your home and business needs.
2. Use of the Website
By using this Site, you agree to:
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Provide accurate, current, and complete information as required for processing orders or creating an account.
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Maintain the confidentiality of your account details, including your username and password.
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Ensure that your use of the Site complies with all applicable local, state, and federal laws and regulations.
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Not engage in activities that could disrupt or interfere with the functionality or security of the Site.
3. Account Registration
To make purchases on the Site, you may be required to create an account. You agree to:
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Provide accurate and complete information during the registration process.
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Keep your account information up to date.
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Protect your account details from unauthorized access or use.
You are responsible for all activities that occur under your account. If you believe your account has been compromised, please notify us immediately.
4. Product Information
We make every effort to provide accurate product descriptions, pricing, and availability on our Site. However, we do not warrant that the information is always accurate, complete, or error-free.
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Pricing: All prices are listed in USD unless otherwise specified. We reserve the right to modify prices at any time without prior notice.
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Product Availability: Product availability is subject to change without notice. If a product you order is unavailable, we will notify you and offer alternative solutions.
5. Ordering and Payment
When you place an order, you agree to provide accurate and complete information, including your shipping address and payment details. By submitting an order, you are offering to purchase the product(s) in accordance with these Terms and Conditions.
- Order Accuracy: Verifying material size, window/door operation, color, window/door type, and quantities ordered are the responsibility of the Customer.
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Payment Methods: We accept major credit cards, debit cards, PayPal, and other payment methods as specified on the Site.
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Order Confirmation: After placing an order, you will receive an email confirming the details. This does not guarantee acceptance of the order, which is subject to our review and approval.
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Taxes: Sales tax will be applied based on your shipping location in accordance with applicable laws.
6. Shipping and Delivery
We strive to process and ship orders promptly. Shipping times may vary depending on the product and your location.
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Shipping Fees: Contact us for shipping costs and delivery timeline.
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Delivery Times: Delivery times are estimates and may vary. We are not liable for delays caused by third-party shipping providers or other unforeseen circumstances.
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Risk of Loss: All products purchased from Cherry Creek Windows are shipped with the risk of loss transferred to you once the product is delivered to the shipping carrier.
7. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items for a refund, subject to the following conditions:
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Returns must be initiated within 3 days of delivery including weekends and holidays.
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The item must be in new, unused condition with the original packaging.
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Shipping fees for returns are the responsibility of the customer, unless the return is due to a defect or error on our part.
Please contact our customer service team to request a return authorization before returning any items.
8. Warranty
All products sold by Cherry Creek Windows are covered by the manufacturer's warranty, where applicable. The warranty information for each product can be found in the product details section on our Site.
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Warranty Claims: Any warranty claims must be made directly to the manufacturer or through our customer service team, depending on the product.
9. Limitation of Liability
To the fullest extent permitted by law, Cherry Creek Windows is not liable for any damages arising from the use of our products or the Site, including indirect, incidental, special, or consequential damages. This includes, but is not limited to, damages related to loss of profits, business interruption, or data loss.
Our liability, in any event, shall not exceed the total amount paid by you for the product(s) purchased through the Site.
10. Privacy and Data Protection
Your use of our Site is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in our Privacy Policy.
11. Governing Law
These Terms and Conditions are governed by the laws of the state of [Your State], without regard to its conflict of laws principles. Any legal action arising from or related to these Terms and Conditions must be brought in the state or federal courts located in Hawaii, and you consent to the exclusive jurisdiction and venue of such courts.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Cherry Creek Windows
Email: info@cherrycreekwindows.com
Phone: +1 808-359-8445
Address: 1261 Lower Main St, Wailuku, HI 96793