Effective Date: March 28th, 2025
At Cherry Creek Windows, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://shop.cherrycreekwindows.com (the "Site") and make purchases through our online store. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you provide to us, as well as information automatically collected when you interact with our website.
A. Personal Information You Provide
When you make a purchase, create an account, or contact us, we may collect the following personal information:
-
Name
-
Email Address
-
Phone Number
-
Shipping Address
-
Billing Address
-
Payment Information (processed securely via Stripe)
B. Information Collected Automatically
We may automatically collect certain information when you visit our website, such as:
-
IP Address
-
Browser Type and Version
-
Device Information
-
Referral URLs
-
Pages Viewed and Interactions on the Site
-
Date and Time of Access This information is used for site analytics and to improve the functionality of the website.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To process and complete your orders
-
To communicate with you regarding your orders, promotions, and updates
-
To improve our website and services
-
To respond to customer service inquiries
-
To analyze website traffic and trends through Google Analytics
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business, such as:
-
BigCommerce – We use BigCommerce to power our online store. BigCommerce may collect and process your personal data in accordance with their Privacy Policy.
-
Payment Processors – Payment information is securely handled through Stripe, a trusted third-party payment gateway. Stripe processes your payment securely and may collect and process your payment information in accordance with their Privacy Policy.
-
Google Analytics – We use Google Analytics to analyze website traffic and improve user experience. Google may collect and process information on how you interact with our website. For more information, please review Google's Privacy Policy.
-
Shipping Providers – We share your shipping information with third-party carriers (e.g., USPS, FedEx, UPS) to fulfill your order.
These third parties are only authorized to use your data as necessary to provide the services we have contracted them for.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small files that are placed on your device when you visit a website.
-
Essential Cookies – These are necessary for the website to function and to process transactions.
-
Analytics Cookies – These cookies help us gather data about how visitors interact with our website (e.g., Google Analytics).
-
Functional Cookies – These cookies allow the website to remember choices you make (e.g., language preferences or login details).
You can control cookie settings through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the site.
5. Data Security
We take reasonable measures to protect the security of your personal information. All payment information is encrypted using Secure Sockets Layer (SSL) technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the right to:
-
Access, update, or delete your personal information.
-
Opt out of marketing communications at any time by following the unsubscribe link in our emails.
-
Request a copy of the information we hold about you.
To exercise these rights, please contact us at info@cherrycreekwindows.com.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated accordingly. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Cherry Creek Windows
Email: info@cherrycreekwindows.com
Phone: +1 808-359-8445
Address: 1261 Lower Main St, Wailuku, HI 96793